FAQ

Frequently Asked Questions

How long does shipping take?
Orders are processed within 1–3 business days, then shipped. Delivery typically takes 7–15 business days depending on your location.

Is shipping really free?
Yes — every order ships free, worldwide, with no hidden fees.

How can I track my order?
Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours for tracking info to update.

What's your return policy?
If your item arrives damaged, defective, or incorrect, contact us within 14 days of delivery and we'll make it right with a replacement or refund. Due to the nature of our products, we're unable to accept returns for change of mind.

Do you ship internationally?
Yes, we ship worldwide. Note that international orders may be subject to customs fees or import duties, which are the customer's responsibility.

How do I contact support?
Reach us anytime at garyjames2002@gmail.com, or use the chat button in the bottom right of any page.

Is checkout secure?
Yes — all payments are processed through encrypted, secure checkout.